Welcome to the BIAPAY Help Center
We have made every endeavor to provide you with a mobile payment system that works smoothly at all times, from the first click to sign in through the payment process up to cashout. We know that you, the users, need to rely on the technology we use in BIAPAY. And we know that you, the developers, love to integrate such system seamlessly. But we also know that there always can be a situation where you need our help and support to move forward.
Thus, we have put in place a comprehensive support system to help you out quickly, 24/7, no matter where you are, in French and English. German and other languages to be added soon. First stop for all is our BIAPAY Help Center, where we provide help for self-help, along with a competent support team.
What will you find here?
- A practical section with detailed instructions on how to perfom some key actions in BIAPAY
- Answers to general questions that both private and business users often ask about BIAPAY
- A technical FAQ for the techies out there, which goes deeper into the BIAPAY technology
- Help for getting started smoothly with BIAPAY, from account creation through to your first payment
- A contact form to reach out to our support team if the need arises when dealing with BIAPAY
- Some helpful information about how settlement is handled for merchants in and with BIAPAY